Alarm Monitoring Options for an ADT Safewatch Pro 2000?


The ADT SafeWatch Pro 2000 is not actually manufactured by ADT, in reality, it is really a Honeywell Vista-20SE security system that has been re-branded for them. Either way, this system is a bit of an older system for today's standards and has limited feature capabilities. The Safewatch Pro 2000 security system is not able to be remotely programmed by any dealer because this panel cannot be compassed. Compass is the software that authorized dealers use to remotely access alarm control panels for programming. The biggest limitation of this system is the fact that it does not support Total Connect 1.0 or Total Connect 2.0. Total Connect is a feature that allows you to control your security system such as arming, disarming, receiving text & email notifications amongst other features remotely from your smart devices. There is a new ADT branded alarm panel called the Safewatch Pro 3000 which can support Total Connect if you swap the panels EPROM chip. Even the Safewatch Pro 3000 is not manufactured by ADT it is a Honeywell Vista-20P security system.

If you are content with staying with your Safewatch Pro 2000 system you will have three options to obtain Professional Alarm Monitoring Services.

Option 1 - You can sign up for our No Contract Phone Line Alarm Monitoring which is where we will take over your existing system with all of its wired or wireless sensors and phone line for $8 per month.

Option 2 - This is the most common way to add professional alarm services to your existing Safewatch Pro 2000 system. You would simply purchase a pre-wired Telular TG-1 express cellular communicator and install it next to your alarm control panel. Then you would sign up for no-contract Cellular Alarm Monitoring Plan which is only $15 dollars per month.

Option 3 - If you are interested in having Total Connect 2.0 or Z-Wave Home automation features you will have to upgrade the alarm control panel. The panel that we recommend upgrading to is the Honeywell Vista-20P wired security system with a 6160 programming keypad. The Vista-20P will allow you to add an array of different communicators such as the Internet (7847i), Cellular (GSMV4G, GSMX4G, CDMA-X, SEM) or Dual Path (IGSMV4G). Anyone of the above alarm communicators will allow you to have access to Total Connect 2.0 interactive services or Interactive alarm monitoring services. With this option, we will now be able to access your alarm control panels programming remotely using Compass or dealer site which makes for much easier DIY troubleshooting and less false alarms. Our no contract interactive alarm monitoring plans range between $12-$18 per month which is the lowest rate in the business!  

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