2GIG Go! Control - Alarm Monitoring Options

2gig-go-control-gc2-alarm-monitoring-options

If you moved into a new house or already have an existing 2GIG Go! Control "GC2" all-in-one wireless security system you may be wondering what options do I have for alarm monitoring services? Geoarm Security is here today to provide you with this valuable information so stay tuned and read below.


Phone/VoIP Alarm Monitoring Services

The first option end users have for alarm monitoring of a 2GIG Go! Control "GC2" system is via Phone/VoIP alarm monitoring services. Before an end user can utilize this option they will need to make sure they have the (2GIG-GCPOTS) which is a module that allows your GC2 security system to communicate without using a cellular communicator. With this module, you will need to make sure that you have a Phone/VoIP line with an active dial tone connected directly to this module. Once you have completed this you are then ready to have one of our techs assist you in changing the account number and the number the panel is set to dial out to so it hits our central station receivers. 

Even though phone/VoIP line systems have a lower monthly monitoring rate they don't provide consumers with the most reliable mode of communications as phone lines can be cut by an intruder. If this was to happen the alarm signals will not reach the central station. Lastly, while using a VoIP or regular landline you will NOT be able to remotely control your system using your smart devices.

In order to utilize phone line/ VoIP communications, you must have your installer code to access control panel programming menu which by default is 1561. If your default installer code does not work that means a previous provider has changed the code and the panel will need to be factory reset. Follow our instructions for defaulting a 2GIG Go! Control "GC2" system below.

How to Factory Reset a 2GIG Go! Control "GC2" System - 

1) UnplugGC2 backup battery and Power transformer.
2) Verify there is no power to the touchscreen.
3) Power the GC2 up with the backup battery NOT installed.
4) Once the panel has power press 
and hold both panic and home button for 10-15 seconds." You will notice the home button will turn red continue to hold for a few more seconds.
5) The panel will then announce system disarmed ready to arm
6) You will notice that the time and date have defaulted to the factory.

Note: When you decide to factory reset a 2GIG GC2 control panel it will remove all system user and sensor programming. If you end up a monitored client Geoarm Security can assist you with reprogramming your panel. 

Keep in mind Vonage, OOMA or Magic Jack are not supported methods of communication unless you have one of their advanced packages. It is still worth a shot so if this is the case sign up and have one of our techs give it a shot.



Cellular Alarm Monitoring Services - Alarm.com

The second option for alarm monitoring of a 2GIG Go! Control "GC2" wireless security system would be with Alarm.com interactive alarm monitoring services. Consumers can choose between DIY or professional alarm monitoring services. Geoarm Recommends going with an Alarm.com options because with these communicators we are able to remotely access your control panel to assist you with programming and tech support. So there will never be a need to have a stranger in your home. 

Alarm.com DIY monitoring services - End users will monitor their alarm signals via text/email notifications from the Alarm.com application which can be found in the Apple app store or Google Play for Android users. In the event, an end user receives a triggered alarm signal they will then be responsible for dispatching the police, fire or medical services. DIY alarm monitoring will allow end users to remotely arm/disarm, control z-wave automation devices and view Alarm.com IP cameras as well. 

Alarm.com Interactive Monitoring Services - Offers all of the same benefits of DIY monitoring but in you will have our professional alarm monitoring services where we will be able to dispatch your exact locations police, fire, and medical services. The biggest benefit of professional alarm monitoring services is that the central station will have the luxury of already having your address and exact dispatching departments phone numbers for your specific location for police, fire and medical services. 

Alarm.com Basic Monitoring Services - This is where end users that don't care to remotely be able to arm/disarm, control Z-wave devices or view IP wireless cameras from their smartphones can just have basic wireless signal forwarding to save on their monthly monitoring rates. All in all this option is for the customer looking to only communicate alarm signals to a central alarm monitoring station with no app control. The alarm signals will still be sent via Alarm.com cellular communicator so you will have the most reliable mode of communication. Anyone who signs up for this service will be eligible down the line if they change their mind to upgrade to the interactive alarm monitoring option because of our No-Contract services.

In order for GC2 consumers to use any of the above Alarm.com services, they must have a compatible 2GIG Alarm.com cellular alarm communicator.

The 2GIG Go! Control offers three variations of their GC2 Alarm.com communicators an ATT, Verizon and Verizon LTE. Once you have selected one of these three options you are ready to have Alarm.com monitoring services.

If you want to have your 2GIG GC2 to have dual-path internet with the cellular backup you will need to add the part number ( 2GIG-BRDG1-900). This will allow your GC2 to use the internet as primary communications to the central station with a cellular backup in case the internet fails.

In order to have dual path communications, you must activate an Alarm.com cellular communicator you cannot activate only the internet communicator. This will not change the monthly monitoring rate.


Cellular Alarm Monitoring Services - Telguard 

The Third option for alarm monitoring for a 2GIG Go! Control "GC2" system would be with a (Telguard 2GIG-GC3GA-T). The 2GIG-GC3GA-T is the 2GIG Go! Control cellular communicator that supports Telguard cellular alarm monitoring services. Once you have this communicator installed to the GC2 panel you will be able to enjoy a few different Telguard monitoring packages which I will review below. 

1) Telguard Cellular DIY Alarm Monitoring - With this monitoring option you will be in charge of monitoring your own alarm signals via Telguard Home Control smartphone application. The Home Control app can be downloaded via Apple app store or Google play store for Android. Every time an alarm goes off at your location you will receive a text/email notification. Once you receive a triggered alarm event you will then want to contact your local authorities for dispatching of police, fire and medical services.
 End users who decide to have their GC2 setup in this way will also be able to remotely arm/disarm, control z-wave home automation devices and view Telguard Wireless IP Cameras with cloud storage. The Telguard option offers end users that want automation and IP camera cloud storage an advantage because all of these features are consolidated into one no contract low monthly monitoring rate. This option is not accepted by insurance companies. 

2) Telguard Professional Interactive Alarm Monitoring Services - This option will have all of the same features listed in the DIY section such as; End users who decide to have their GC2 setup in this way will also be able to remotely arm/disarm, control z-wave home automation devices and view Telguard Wireless IP Cameras with cloud storage but, they will also enjoy professional central station alarm monitoring services. This means that our central station will monitor your alarm signals and will be able to dispatch your local police, fire and medical services in the event of a triggered alarm. 

3) Telguard Basic Cellular Alarm Monitoring Services - This option will offer end users the ability to transmit their alarm signals to our central station for us to dispatch for police, fire, and medical services but, will not include the interactive app control features such as remote arm/disarm, text messages, control of automation devices or IP camera cloud storage.


Internet Broadband Alarm Monitoring Services - Uplink

2gig-go-control-gc2-uplink-internet-alarm-monitoring-services

The fourth option consumers will have for alarm monitoring services for a 2GIG Go! Control "GC2" system will be via Uplink internet alarm monitoring services. In order to have Uplink internet alarm monitoring services, you will need to have a (2GIG-BRDG1-900) installed into your GC2 system. Once this 2GIG internet communicator is installed end users will be able to enjoy internet only alarm monitoring options which I will list the options below.

1) 
 Uplink DIY Internet Alarm Monitoring Services - This monitoring service will offer end users the ability to monitor their own alarm signals via the Uplink Remote application. Every time an alarm goes off at your location you will receive a text/email notification. Once you receive a triggered alarm event you will then want to contact your local authorities for dispatching of police, fire and medical services. End users who decide to have their GC2 setup in this way will also be able to remotely arm/disarm, control z-wave automation devices and view Uplink IP Cameras. This application can be purchased in the Apple app store or the Google Play store.

2) Uplink Professional Internet Interactive Alarm Monitoring Services - this package will offer all of the same features as the Uplink DIY option above but, this will allow our central station to monitor your alarm signals and dispatch the police, fire or medical services for your specific location. The biggest benefit of professional alarm monitoring services is that the central station will have the luxury of already having your address and exact dispatching departments phone numbers for your specific location for police, fire and medical services.

3) Uplink Basic Internet Alarm Monitoring Services - This option will offer end users the ability to transmit their alarm signals to our central station for us to dispatch for police, fire, and medical services but, will not include the interactive app control features such as remote arm/disarm, text messages, control home automation devices or IP camera cloud storage.  

For this option to work you must have a 2gig go! control gc2 firmware of 1.13 or better!

To find your panel firmware version 
security, menu, toolbox, enter the master code "default master code is 1111", scroll to the right once and press the version number. From there locate the firmware version which is the only option moving on the screen.

Cellular Alarm Monitoring Service - Uplink

2gig-go-control-gc2-uplink-alarm-monitoring-services


The fifth option consumers will have for alarm monitoring services for a 2GIG Go! Control "GC2" system will be via Uplink cellular alarm monitoring services. In order to have Uplink internet alarm monitoring services, you will need to have a (2GIG-GC3GUP-U) installed into your GC2 system. Once this Uplink 2GIG cellular communicator is installed end users will be able to use cellular alarm monitoring options which I will list the options below.

1) Uplink DIY Cellular Alarm Monitoring Services - This monitoring service will offer end users the ability to monitor their own alarm signals via the Uplink Remote application. Every time an alarm goes off at your location you will receive a text/email notification. Once you receive a triggered alarm event you will then want to contact your local authorities for dispatching of police, fire and medical services. End users who decide to have their GC2 setup in this way will also be able to remotely arm/disarm, control z-wave automation devices and view Uplink IP Cameras. This application can be purchased in the Apple app store or the Google Play store.

2) Uplink Professional Cellular Interactive Alarm Monitoring Services - this package will offer all of the same features as the Uplink DIY option above but, this will allow our central station to monitor your alarm signals and dispatch the police, fire or medical services for your specific location. The biggest benefit of professional alarm monitoring services is that the central station will have the luxury of already having your address and exact dispatching departments phone numbers for your specific location for police, fire and medical services.

3) Uplink Basic Cellular Alarm Monitoring Services - This option will offer end users the ability to transmit their alarm signals to our central station for us to dispatch for police, fire, and medical services but, will not include the interactive app control features such as remote arm/disarm, text messages, control home automation devices or IP camera cloud storage.

2GIG Go! Control GC2 Frequently Asked Questions


 
  

Did you find this article helpful?