How to Recover Installer Code on 2GIG GC2?

2gig-gc2-how-to-recover-installer-code

It seems more and more alarm monitoring companies are trying to make it very difficult for customers trying to leave their service for another company. They accomplish this in a variety of ways but, one of the most common is when they change the 2GIG Go! Control's default installer code which is 1561.

The installer code is the code needed in order for alarm dealers to program sensors and change settings to redirect signals to the new monitoring company. Today we will tell you how to reset the panels installer code back to factory settings. 


Steps to Recover 2GIG Installer Code

1) UnplugGC2 backup battery and Power transformer.
2) Verify there is no power to the touchscreen.
3) Power the GC2 up 
with the backup battery NOT installed.
4) Once the panel has power press 
and 
hold both panic and home button for 10-15 seconds." You will notice the home button will turn red continue to hold for a few more seconds.
5) The panel will then announce system disarmed ready to arm
6) You will notice that the time and date have defaulted to the factory.

Note: When you decide to factory reset a 2GIG GC2 control panel it will remove all system user and sensor programming. If you end up a monitored client Geoarm Security can assist you with reprogramming your panel. 


In addition, this procedure doesn't work 100% of the time. If these steps listed above don't work you will want to try this process one more time and let your panel sit for 48 hours than activate the procedure one more time to see if it has worked.

If this process doesn't work for you at all than most likely you will need either a new 2GIG GC2 panel or 2GIG GC3 security panel either will work with the same sensors and devices. 

 
Lastly, it is a good idea to locate your internal 2GIG Alarm.com cellular communicator serial number and have GEOARM Security run the numbers to make sure that your previous company has released it. If it is not released you will have to purchase a new 2GIG Alarm.com cellular communicator.

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