Adjust the Lyric Voice Command Sensitivity

To access the Lyric Controller Menu make sure the system is disarmed and from the home screen select security > tools > enter the master code which by default is "1234" > select voice command > then you will see the counter menu on the top left. 

To improve the Lyric's responsiveness you will need to change the accuracy value.

To do this follow the instructions below -

1) Select a specific command phrase you are having difficulty with within the assigned column on the counter screen.

2) Find the phrase's lowest last 10 accuracy numbers.

3) In the accuracy column, press the displayed number. A keypad will then appear.

4) Enter a number slightly higher than the number cited in step #2. For example, if the lowest last 10 accuracy number is 499 select 700.

5) Select Done.

Now you can try out your new sensitivity level of that specific voice command. If you are not satisfied with the results you may need to repeat this process a few times to hit your desired level. Also, experiment with the command and trigger sensitivity slider for the best performance.